REFUND POLICY
Class size and occupancy are limited at Luna, where group learning is purposeful and essential. Therefore, Luna does not provide make-ups or refunds for any classes missed for any reason.
- No credit will be given for missed classes.
- No refunds will be given for any reason. If the student needs to withdraw from a class due to an unexpected, serious injury or prolonged illness, please discuss with your child’s dance teacher.
- No returns or refunds for purchases of any books, resources, and other merchandise.
ANNUAL STUDIO LAB REGISTRATION FEE
An annual registration fee is required per family for Studio Lab classes (waived for camps, events, free classes and free family dance).
ABSENCES
Consistency is essential in building community and for individual artistic growth. If your child should be absent for any reason, please contact your child’s dance teacher or speak with a Luna faculty member at 510.883.1118.
LATE ENROLLMENT
Luna’s studio curriculum is designed to progress from class to class over the semester, and we encourage all dancers to participate in the entirety of the course to benefit fully and build community within the class. Late admission may be accepted on a case-by-case basis without priority.
PHOTOGRAPHY/VIDEOGRAPHY
In order to protect the privacy of our families, photography/videography is not allowed in our studio classes or at events. Occasionally, studio teachers will take photos to share with families privately, or will invite parents to particular classes to photograph their child only. All photos and videos on the website are copyrighted and the property of Luna, and downloading and distribution of these photos and videos are prohibited.
PUNCTUALITY AND ENTERING THE SPACE
Entering a huge dance room once a class is already in progress can be intimidating for children. Timely arrival within 5 minutes before class will help make your child’s transition easier. Students must be picked up on time. Children can be easily distracted when families enter/exit the space while class is in session. Please stay in designated waiting area during class time or pick-up child after class. Luna does not provide before/after care.
PROFESSIONAL LEARNING FEE
An annual Professional Learning Fee must be added to all workshop/course registrations. This once-a-year fee covers registration costs, and gives participants access to Practitioner Exchanges, multiple free consultations, and Luna’s resource library.
PAYMENT TERMS
All tuition fees are payable in full, in advance unless other payment plans are agreed upon with Luna administration.
REFUND POLICY
If you decide to cancel your registration up to 3 weeks before scheduled date, we will credit your pre-paid tuition minus 20% administration fee. There is no refund, rebate or credit given for partially completed workshops.
No returns or refunds for purchases of any books, resources, and other merchandise.
Luna Dance & Creativity reserves the right to change the terms, conditions, and notices under which this website is offered, including but not limited to the charges associated with the use of this website. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have any control. By using these tools, you agree that Luna Dance & Creativity is providing access to these tools without any warranties, representations, or conditions of any kind and without any endorsement. We have no liability relating to your use of optional third-party tools. Any use by you of optional tools offered through the site is entirely at your own risk and discretion. You should review and approve of the terms on which tools are provided by the relevant third-party provider.
LINKS TO THIRD PARTY SITES
The Luna Dance & Creativity website may contain links to other websites. The linked sites are not under the control of Luna Dance & Creativity and as such, Luna Dance & Creativity is not responsible for the contents of any linked site, including without limitation any link contained in a linked site. This practice is not responsible for webcasting or any other form of transmission received from any linked site. The inclusion of any link does not imply endorsement or any association with it.
NO UNLAWFUL OR PROHIBITED USE
As a condition of your use of this website, you will not use the website for any purpose that is unlawful or prohibited by these terms, conditions, and notices. You may not use the website in any manner which could damage, disable, overburden, or impair the website or interfere with any other party’s use of the website. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the website. You are prohibited from using the site or its content: (1) for any unlawful purpose; (2) to solicit others to perform or participate in any unlawful acts; (3) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (4) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (5) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (6) to submit false or misleading Terms & Conditions.
PHOTOGRAPHS, IMAGES, LOGOS & VIDEOS
Photographs, images, logos and videos on the Luna website are copyrighted and prohibited from copying and downloading.
Access to the information you provide is limited to employees and billing staff who need to use the information for the purpose of scheduling classes, to notify you of important information or changes to our schedule and to bill your credit card/post payments to your account.
COLLECTION OF YOUR PERSONAL INFORMATION
We are committed to protecting your privacy and maintaining a safe online experience. This Statement of Privacy applies to our practice’s website and governs data collection and usage. By using this website, you consent to the data practices described in this statement. This practice collects personally identifiable information, such as your e-mail address, name, address and telephone number. Your information (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various network; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
SECURITY OF YOUR PERSONAL INFORMATION
This practice secures your personal information from unauthorized access, use or disclosure. This practice secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption.
CHANGES TO THIS STATEMENT
This practice will occasionally update this Statement of Privacy. You should periodically review this Statement to be informed of how this practice is protecting your information.
If you have any questions, please contact administrator@lunadancecreativity.org or call 510-883-1118.